Our Services
We provide ongoing technical support and maintenance to keep your software reliable, secure, and up to date.
01
Application Support
Get reliable support for your existing applications with issue identification, troubleshooting, bug fixing, performance improvements, and technical assistance.
02
Software Maintenance
Keep your software healthy with regular updates, code improvements, dependency upgrades, database maintenance, and ongoing technical optimization.
03
Bug Fixing & Troubleshooting
Quickly identify and resolve functional, technical, integration, and performance issues that affect your application or users.
04
Performance Monitoring & Optimization
Monitor application performance and identify bottlenecks across the frontend, backend, APIs, databases, and infrastructure to improve speed and reliability.
05
Security Updates & Maintenance
Protect your applications with security patches, dependency updates, vulnerability fixes, access-control reviews, and ongoing security improvements.
06
Legacy Application Support
Keep older applications stable and operational while creating a practical roadmap for modernization, technology upgrades, and long-term support.
Our Support & Maintenance Approach
We combine proactive monitoring, responsive support, and continuous improvement to keep your software reliable.
Application Assessment
We review your application, technology stack, infrastructure, dependencies, integrations, and existing technical challenges.
Support Planning
We define support requirements, priorities, response processes, maintenance activities, monitoring requirements, and escalation procedures.
Monitoring & Issue Detection
We monitor application health, performance, infrastructure, APIs, databases, and other critical components to identify potential problems.
Troubleshooting & Resolution
Our team investigates issues, identifies root causes, fixes problems, and validates solutions to reduce recurring incidents.
Continuous Improvement
We identify opportunities to improve application performance, security, usability, scalability, automation, and functionality.
Industries We Serve
Build high-performance cross-platform apps with the latest React Native innovations.
Manufacturing
Banking & Finance
healthcare
Retail & Ecommerce
Logistics
Technology
Why Choose Us
Experienced Technical Team
Our software development expertise allows us to understand applications at the code, architecture, database, API, and infrastructure levels.
Continuous Improvement
Our support goes beyond maintenance. We can help improve performance, introduce new features, modernize technology, and prepare your application for future requirements.
Flexible Support
Choose support based on your application's requirements, business priorities, technology environment, and expected workload.
Long-Term Technology Partner
As your technology needs evolve, our team can support everything from day-to-day maintenance to modernization, cloud migration, integrations, and new development.
Frequently Asked Questions
Software support and maintenance includes ongoing monitoring, troubleshooting, bug fixing, security updates, performance optimization, technology upgrades, and feature enhancements to keep applications reliable and secure.
We support web applications, mobile applications, SaaS platforms, custom software, CRM and ERP systems, APIs, cloud applications, and legacy software.
Yes. We can assess existing applications, understand their architecture and technology stack, and provide ongoing support and maintenance.
Yes. Our support services can include troubleshooting and resolution of critical application issues based on the agreed support requirements and priorities.
Yes. We can support cloud applications, infrastructure, databases, deployments, containers, APIs, monitoring, and related cloud environments.
Yes. We can integrate AI capabilities such as AI assistants, generative AI, AI APIs, RAG, intelligent automation, and AI agents into existing applications where appropriate.
Need Reliable Support for Your Software?
Don't let technical issues slow down your business.
Real Clients,Real Impact
Our clients' testimonials at KIS speak volumes about our commitment to providing top-notch software development services.
Ramsey
Managing Director, Collaborate4kids!KIS has completed the tasks set forth in a timely manner, has been accessible when needed, and communicated well. Gurjot and the team have been professional and easy to work with. We look forward to the next milestones in 2026 being crushed by the KIS team.
David
Managing DirectorKrishna Innovative Software has proven to be a resourceful, versatile and valuable partner. Led by Yadwinder, salient comprehension (to an unusual degree) of one's varying projects is demonstrated which leads to straightforward execution. This means that you can bring many problems to them which they will work hard to resolve in a pleasant and orderly way.
Robert Seeley
Director of Operations, Auto AvenuesTheir communication was good, especially for an offshore team, and they were very technically knowledgeable. In spite of a 12-hour time difference, they were always willing to Skype or have a phone call with us. The biggest hurdle was actually getting stateside developers to work with an adjusted schedule.
Richard Law
CEO, iCE Angel - ID LimitedThe team showed impressive dedication to accomplishing all project tasks, no matter how challenging. They regularly asked questions to ensure they understood requirements, worked efficiently, and returned technically solid products. Beta tester feedback has been very positive despite some bugs.
Candace Mitchell Harris
Founder & CEO, MYAVANAThe most impressive thing about this company is how they consistently get the job done. What's even more impressive is their unwavering commitment to client service excellence. One of the standout qualities is their timeliness in executing and also maintaining data integrity and security.
Devashish Saini
Founder, ROSS ClinicsWe hired KIS for ASP.NET website development couple of years back and we haven't looked elsewhere since then.
Mahesh Yadav
CEO, Santulan TechnologiesWith KIS working on the marketing of our website, our traffic bounced up by nearly 300% from last year.
Richard Sheridan
Managing Director, Death or Victory!Taking over for another vendor’s code, Krishna Innovative Software Pvt. Ltd. spearheaded game development, making significant progress toward launch. Their flexible communication and workstyle allow them to work independently. They communicate clearly and respond to questions quickly.
